Research and Evaluation Assistant (REA)
|April 20, 2012 - May 04, 2012|
|Employment Type:||Seasonal - Part Time|
|Department:||Education & Volunteer Services|
This position, which will advance Denver Zoos mission and goals, is designed for self-motivated, responsible and out-going persons interested in studying a variety of aspects of Denver Zoo visitors knowledge, attitudes, perceptions and desires of our visitors as they relate to exhibits, education programs, and visitor experiences. Research and Evaluation Assistants (REAs) will work with Denver Zoo staff in a variety of activities listed in Essential Functions. Much of the evaluation and research in 2012 will relate to the opening of the Toyota Elephant Passage exhibit. Research and evaluation activities are scheduled intermittently throughout the year, seven days a week. Most activities occur at the zoo while other work may be able to be completed remotely (e.g. transcriptions).
1. Represent Denver Zoo in a positive, welcoming and professional manner while interacting with visitors, staff and volunteers.
2. Attend all required trainings and quarterly REA meetings to understand the scope of all activities and Zoo policies, procedures and protocols.
Must be able to attend an all-day training on Saturday, June 9, 2012 at Denver Zoo.
3. Implement evaluation and research activities following directives for each activity and Denver Zoo research protocols.
Observe and record visitors behavior and/or track time visitor spends in various exhibits, activities or programs
Distribute and collect surveys and questionnaires
Interview visitors about their experience and record data
Record data at focus group interviews
Transcribe conversations combining the written and voice records
Accurately record data into database
Other evaluation and research activities as assigned
Respond to scheduling inquiries in a timely manner
Return scheduling requests before or by set deadline
Collaborate with other Denver Zoo staff and volunteers as needed, including Director of Guest Services
Experience is not necessary, but willingness to learn is; undergraduate and graduate students are encouraged to apply
Background in psychology, sociology, education, anthropology, statistics, social research, and/or evaluation is a plus
Ability to converse in Spanish a strong plus
Friendly, outgoing personality; not afraid to approach strangers
Experience working with the public; advanced customer service skills
Enjoy working with families and children
Strong ability to think logically, methodically, and intuitively
Solid computer skills especially data entry, such as SPSS and/or Excel
Ability to type fast is preferred for focus group data recording and transcription projects
Access to a personal computer for entering data remotely away from the zoo required for at home work only (not required)
Ability to walk around the Zoo for extended periods to time, as well as stand in one place in the Zoo for an extended period of time
Willing and available to work diverse schedules, including weekdays, weekend days, and evenings
Ability to work at a computer for an extended amount of time (data entry)
Compensation and Duration
No benefits package with these positions
Positions will be renewed each calendar year based on performance as well as funding and project availability
The selected candidate will be one who can help advance the mission and core values of Denver Zoo which is to Secure a Better World Through Human Understanding by protecting, innovating, honoring, engaging, empowering and serving the animals, our staff and our guests.
Denver Zoo is an Equal Opportunity Employer
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